FAQ

When do you restock?

We post on our Instagram @bibbidi_bobbidies for our upcoming sales! Follow along for updates! Right now we do only ready to ship sales. We may open for custom orders soon.

Do you ship worldwide?

Yes! We ship Tracked and Signed for Worldwide.

Tracking Information

If your have selected for your order to be tracked, once your order has been shipped, you will receive information via email on how to track your order via the Royal Mail website.

How long will it take for my order to arrive?

If you have selected UK delivery, you will have the option of UK Standard 2nd Class Signed For (which is dispatched within 10 days and delivery in 3-5 days) or UK 1st Class Signed For (which is dispatched within 10 days with an aimed delivery of next day). For International orders, your order will be dispatched in 10 days and delivery within 2-3 weeks. I have had products shipped to the US in just 1 week and others that have taken 4 weeks, so please take this into consideration. All products are delivered using Royal Mail.

We cannot be responsible for unexpected delays in Customs. The buyer is responsible for any import duties that may apply.

Please bear in mind any time difference when ordering or contacting us.

Returns and Refunds

We understand that occasionally circumstances change and you may wish to cancel or return your order.

If we have not already shipped your order, we will refund your payment in full within 24 hours of your cancellation notification. Any orders already shipped cannot be cancelled. No refunds or returns after shipped. Please let us know if you have any issues with your order, and we will do our best to assist you!

 

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